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Old 02-11-2019, 01:14 PM   #4
Adrian
NGD·Studios
 
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Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Quote:
Originally Posted by Sentan View Post
Do we have to wait 14 days to delete character?
Support can handle faster deletions. Please redirect to them any request about it.

Quote:
Originally Posted by Loque View Post
If in the event some errors occur, do you have backups of our characters just in case if something going amiss and we lose the character or account?

Also, the question that many Haven players have in mind. How long will Haven stay open? What timeframe do we have for the transfer.
We always have backups of everything, daily. Don't worry. Anyway, if some error arises, the transfer operation is rolled back and there should not be any change done.

We still don't know. It depends on which activity remains in the server. We will see next week what we will decide, but most likely we will close it permanently. The only thing that could keep it open is that many inactive players that prefer it to stay alive come back to save it. This can enter the category of a miracle
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