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Old 09-04-2019, 02:08 PM   #1
elitedog
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Default Issues with Transfer

Hello,
I am an old Horus (Haven) player with multiple level 60s on my account. I have not played Regnum in many years, but would like to come back and play, and I understand that is going to require a transfer to Ra for me.

I am currently having two problems.

1) When I login to Regnum site > Account > Characters, I am only seeing 1 of my characters (level 60 Marks). I know I have a level 60 Barb on this account as well and maybe some others. I would like these characters found and transfered.

2) When I tried to transfer the Level 60 Marksman to Ra, I get the following error : "ct_error_unknown". Can anyone let me know what this means and what I can do to get the transfer to work. I thought it could have been a Java error or something, so I tried multiple different browsers with the same result.

I have already created a ticket, but have not received any responses, so looking to forums for assistance.

Thanks!
-Meatwad-
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Old 09-04-2019, 05:42 PM   #2
Mattdoesrock
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I have the exact same problem too (CT_ERROR_UNKNOWN) - and have also submitted a ticket with no response.

if you hear anything let me know.

Cheers.
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Old 09-04-2019, 08:09 PM   #3
Redo_Ger
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Maybe sth with adblock or popup blocker? I don't know though
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Old 09-08-2019, 03:00 PM   #4
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yeah i have the error too and really want to transfer... any ideas?
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Old 09-09-2019, 07:39 PM   #5
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I’m having the same exact problem, has there been any solution yet? I see a lot of others are having the same issue
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Old 09-10-2019, 11:52 AM   #6
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yeah i hope they're doing something about it when they are not even replying to our tickets
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Old 09-10-2019, 01:16 PM   #7
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Same issue "CT_ERROR_UNKNOWN"
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Old 09-10-2019, 03:20 PM   #8
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It’s weird cause they responded to my other ticket about anther problem i submitted a couple of days ago, but I keep seeing no one is getting a response on this particular issue
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Old 09-10-2019, 03:23 PM   #9
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need it fix ASAP lol i've been dreaming a haven-ra merge since the old days when people are getting less and less.. since ra has tons of player it's going to be great!!
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Old 09-10-2019, 03:27 PM   #10
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yeah i feel ya, hope we get to play soon!
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