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Technical Support Questions about game technical support to the users of the community

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Old 02-02-2011, 08:37 PM   #11
Cuchulainn
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@Zas and other french players

those who can't access Horus with gamigo account, could create an NGD account via a proxy server from outside of France and Germany. Your friends could use this program described here.

I know someone who used this link http://anonymouse.org/cgi-bin/anon-w...com/?sec=5&l=1 which works too and is easier, but after registration the entry for country is empty and forum account cannot be created because of database problems. So it's not possible to buy Ximerin and support system cannot be used from this account
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Old 02-03-2011, 03:34 PM   #12
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French players are expected to join Nemon. When there still was Tyr, Dutch players also were unable to join Horus. As far as I know, it is intentional that French players cannot join Horus.
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Old 02-03-2011, 10:56 PM   #13
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Quote:
Originally Posted by Cuchulainn View Post
[...]
but after registration the entry for country is empty and forum account cannot be created because of database problems. So it's not possible to buy Ximerin and support system cannot be used from this account
Only country was not the right one in my test, but I was able to create a forum/support system account.
So I'm able to use ticket to ask NGD for a change of my country to France and then buy ximerins.
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Old 02-04-2011, 03:39 PM   #14
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Quote:
Originally Posted by DkySven View Post
French players are expected to join Nemon. When there still was Tyr, Dutch players also were unable to join Horus. As far as I know, it is intentional that French players cannot join Horus.
I can understand that, in most cases it is ok. Still it should be possible to play on international server (Horus) from anywhere on the world.

It should not be a straight option, but such way should be provided by NGD,
there is many reasons to not enforce such country<->server relation (ie. Belgian wanna play on Nemon, because he speaks french, english student in France may want to keep its character when he'll go back to England, German and french friends may want to play with their spanish friends, etc...)
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Old 02-04-2011, 05:58 PM   #15
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Quote:
Originally Posted by Zas_ View Post
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Just have one of your horus friends create an account for them, using their email, and they can change the password after.
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Old 02-04-2011, 06:31 PM   #16
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Quote:
Originally Posted by VandaMan View Post
Just have one of your horus friends create an account for them, using their email, and they can change the password after.
Yes sure, there are various means to be able to log on Horus.

But i think NGD should provide an "official" mean.
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Old 02-04-2011, 08:37 PM   #17
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Quote:
Originally Posted by DkySven View Post
French players are expected to join Nemon. When there still was Tyr, Dutch players also were unable to join Horus. As far as I know, it is intentional that French players cannot join Horus.
Yap we tyr players couldnt join horus. Btw be happy with nemon. I think we all dutchies of tyr was thinking ooh cool horus awesome server! big fights and that stuff. But now me and alot friends liked the small dutch server way more why? because we was a realm with only friends. the fights was 5vs5 big wars 10vs10. enjoy ur times on nemon. My first day on horus was wierd why? because on tyr we gave all stuff free away. now is everything magna here magna there.

regards,
time-to-die/willam shakespeare
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Old 02-05-2011, 08:48 AM   #18
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yeah I rather have Tyr back :*(, fun wars good friends, a lot of us stopped because of Horus. It was pretty fun in Tyr although Horus is fun as well ofcourse.
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Old 02-07-2011, 11:14 AM   #19
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Hello NGD,

I'm having trouble accessing my account. When I log in and click enter world, it will start loading then immediately the game will freeze. Using Task Manager I see that the game has stopped responding. However, this is only with my account. If someone else logs in on the same computer, they can get in.

Please fix. My account is RSmack

Thank You.
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Old 02-14-2011, 08:21 PM   #20
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Quote:
Originally Posted by DkySven View Post
Where do you live?
I live in the Basque Country and I want to play in English.
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