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Technical Support Questions about game technical support to the users of the community

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Old 09-21-2015, 11:46 PM   #1
Join Date: Apr 2011
Posts: 1
RuL3zel is on a distinguished road
Exclamation Authorization code missing from my email.


I do not receive any Authorization code on my email. I can receive emails from NGD such as password for support. I also made a ticket on support tab, but it seems like no one answer it.Maybe they have a lot of work or I don't know, but I really want to get back in the game and this waiting is killing me... I mean it really makes me to uninstall the game because I don't wanna start again from the beginning. Please help me to solve this problem.

*Is there anyone here who can help me please?
*It's there any way to solve the problem without NGD support help?

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Old 09-22-2015, 08:15 PM   #2
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Join Date: May 2014
Location: Dohsim
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It can take a few days for tickets to be answered. If you're still experiencing this issue, please send me your ticket ID in a forum pm. Then i'll see if I can speed it up for you.

It should look something like ABC-123456.

GM Humulus -- Community Helper -- Haven

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authorization code, authroization, no email

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